Whether you have changed your mind, that the product does not suit you finally, or that it happened damaged... ... You have 15 days after receipt of your parcel to inform us of your dissatisfaction, and to return the wooden toys to us without having to justify yourself. You can then either ask for an exchange with another product or ask to be reimbursed. On our side, we are committed to satisfy you to the maximum. We will refund the products concerned, the delivery costs (in case all the products of the parcel are returned), as well as the costs of return of the products. The toys must be returned in their original packaging, in perfect condition. Damaged or incomplete products will not be taken back. Do not hesitate to contact us for more information.