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100 % Satisfied or 100% Reimbursed
Whether you have changed your mind, that the product ultimately does not suit you, or that it has arrived damaged, at JBD no blah blah ...
... You have 15 days after receipt of your package to let us know your dissatisfaction, and to return your total or partial order to us without having to justify yourself.
You can then either request an exchange with another product, or ask for a refund.
From our side, we are committed to providing you with maximum satisfaction.
We will reimburse you for all affected items as well as the delivery costs (in france and belgium) (in the event that your entire order is canceled), and the return costs will be at our expense.
Toys must be returned in their original packaging, in perfect condition (or in the condition on receipt), with all their accessories. Products damaged after receipt, or incomplete will not be refunded.
We have enormous confidence in our products, and lament very little feedback.
Our concept is to offer wooden games and toys that support children in their games, learning and development.
For this, it is important to us to offer toys that meet very high quality and safety standards, but also benefit from a very good value for money.
Thus, we select, across France and Europe, the best manufacturers who share this policy, and who offer ranges of games and toys in wood (and only in wood) with an irreproachable quality of manufacture.
All the wooden toys that we offer are subjected to extensive controls and are examined several times in advance by the manufacturers, and of course comply with the European requirements of the EN 71 standard.
The materials used:
For us, its fantastic properties make wood the best material for games and toys. In addition, it is a resistant and renewable raw material. Very often our toys are passed down from one generation to the next. For the manufacture of our products, we ensure that our manufacturers preferably use quality wood from reforestation.
All paints and varnishes used in the manufacture of our toys are exclusively water-based. Of course, our manufacturers do not use any plasticizers.
Do not hesitate to contact us for further information.