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Terms and Conditions
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TERMS OF SALES


The general conditions of sale detailed below govern the contractual relations between any user of the site www.jbd-jouetsenbois.com (hereinafter referred to as a User or You) and SARL J.B.D. With a capital of € 6,000, whose head office is located at 373C Impasse des bruyères 30900 Nîmes and registered under the number 793 175 233 00014 in France.

 

These general conditions of sale are the only ones applicable and replace all other conditions, except prior derogation, express and written.

 

The SARL J.B.D. May occasionally be required to modify some of the provisions of its general terms and conditions, so it is necessary that they be re-read before each visit of the website (hereinafter referred to as the Site). These changes are effective from the date of their posting and can not be applied to contracts concluded previously.

 

Each purchase on the Site is governed by the general conditions applicable to the date of the order. We consider that by validating your order, you have read and accept without reserve our general conditions of sale. By accessing the Site, you agree to comply with the General Terms and Conditions and the Terms of Use contained therein.


Price

 

Prices shown in euros are deemed net, excluding postage. They are modifiable at any time without notice, knowing that the items will be invoiced on the basis in force at the registration of the order.
All orders are invoiced in euros and payable in euros. For any delivery outside Metropolitan France, any customs charges or local taxes remain the responsibility of the addressee.


Delivery

 

The SARL J.B.D. Offers to its customers the delivery costs in Colissimo followed to Metropolitan France for all orders over € 69, and in relay point destined to france, belgium, luxembourg, and spain, for all orders superior To 39 €. Below these thresholds, the shipping costs are fixed at 3.99 € in relay point and 6.90 € in colissimo.
For deliveries to international and overseas territories, delivery charges will be calculated online.

The average time between the shipment and the receipt of the package by the customer is 2 to 4 working days in metropolitan france.

For items in stock, the order will be shipped within 24 hours after receipt of payment (excluding weekends and holidays).

For unavailable items, the order will be shipped on average between 10 and 30 days after ordering.

For an order containing several products, at least one of which is not in stock, only one shipment will be made within a maximum of 30 days. The customer may, however, request the shipment of the items in stock, but he will then have to agree to pay the shipping costs corresponding to the additional shipment.

After the aforementioned periods, the user will be entitled to claim the full or partial reimbursement of his order.

Shipping is from Monday to Friday, excluding public holidays and strike days of delivery services, subject to receipt of full payment of the order.

The seller reserves the possibility to split the deliveries, the participation in the costs of processing and shipping will be invoiced only for a single shipment.

We advise you to consolidate your purchases into a single order. We can not group two separate orders and you will have to pay the shipping costs for each.

The seller can not be held responsible for the consequences due to a delay of routing. In the event of delay in the processing of your order, an email will be sent to you.

Upon receipt of the order, the customer must check the order and refuse any damaged parcel to the postman, post office, or relay point. Your order will either be redirected or refunded. The seller recommends the customer to check the conformity of his order and to inform the seller of any anomaly concerning it, within 48 hours during the working days, the following Monday for a reception on Saturday.

 

Payment

 

The payment of your purchases is made by bank cards, paypal, checks or transfers.
The delivery of your products will be done after receipt and verification of the solvency of your payment. The products remain the property of the seller until the complete collection of the price.

The seller makes every effort to ensure the confidentiality and security of the data transmitted over the internet, and undertakes not to use these data for commercial prospecting purposes except for customers registered in the newsletter.

All data exchanged on the web are encrypted, and payment is completely secure.

The occurrence of an unpaid amount due to the fraudulent use of a bank card will entail the registration of the contact details in relation to the customer's order associated with this delinquency within an incident payment file. An irregular declaration or an anomaly may also be subject to specific treatment.

In accordance with the Data Protection Act n ° 78-17 of January 6, 1978, law relating to data processing, files and freedoms, the customer has at all times a right of access, rectification, and Of opposition to all his personal data, either directly on the customer account of the site, or by writing, by letter and justifying his identity, to SARL JBD 373C Impasse des Bruyères 30900 Nîmes.


Satisfied or refunded

 

Whether the delivery is non-compliant, the product is damaged, or you have changed your mind, you have a period of 15 days from receipt of your order to return the product (s) that would not suit you .

You will then have to contact JBD SARL, who undertakes to reimburse you the product and the return shipping costs.

This right of return can be accepted only for products returned in their original packaging, complete (accessories, notice ...), in perfect condition and accompanied by a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer are not taken back.

The seller will proceed to the reimbursement upon receipt of the product (s).


Responsibility

 

The products offered comply with the French legislation in force and the standards applicable in France. The responsibility of the SARL J.B.D. Can not be committed in the event of non-compliance with the legislation of the country where the product is delivered (for example, in case of prohibition of a product ...). It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.
The photos are provided for illustrative purposes only and are not contractual. We invite you to refer to the description of each product to know the precise characteristics.
The J.B.D. Is responsible only for the content of the pages it publishes.
In the event of a professional purchase, the Seller shall not be liable for any consequential damages, loss of business, loss of profit, loss of opportunity, damage or expense.


Guarantee

 

In order to benefit from the product warranty it is imperative to keep the purchase invoice for the product.

The contractual guarantees do not cover:
Abnormal or non-conforming use of the products. We invite you to consult carefully the operating instructions supplied with the products,
The defects and their consequences related to the use not conforming to the use for which the product is intended (professional use, collective ...),
The defects and their consequences related to any external cause.
However, in any case you benefit from the provisions of the legal guarantee, in particular those relating to the guarantee of hidden defects.


Applicable law-disputes

 

This agreement is subject to French law. In case of dispute the French courts will be competent only. This contract is written in French.


Commantaire, critical, communication

 

All notices filed by the client are monitored and moderated by the marketing team. The seller reserves the right to refuse or modify the notice in question if the words violate the law and the ethics (advertising, defamation, insults, comments outside the context ...). However, no sensitivity will be made on the criticisms of the products if they are based

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